✈️ SJU - Luis Muñoz Marín International Airport Parking FAQs
Welcome to the JustPark Help Center for SJU. Whether you're reserving in advance, paying on exit, or managing a session — here's everything you need to know.
🗺️ Official Parking Locations
- Mall of San Juan Park & Ride — Off-site long-stay with regular shuttle. Available 24/7. Reserve in advance or park on the day. 📞 787-791-4015
🅿️ Reserving a Space in Advance
Reserve a space at the official Park & Ride at the Mall of San Juan.
- 🔒 498 spaces in a dedicated section
- 🪧 Spaces are not individually marked — park in the first available spot
- 📲 If the gate doesn't open automatically, scan the QR code from your confirmation email or the JustPark app
Reserve Parking at Mall of San Juan
🚌 Park & Ride Shuttle
- 🕒 Runs every ~30 minutes, 24/7 — departs from the first level
- 🆓 Free of charge
- 📲 Show your confirmation email or app booking to the driver
💳 Payment & Account Support
- Accepted payment methods
- What to do if payment fails
- Managing your payment method
- Extending your parking session
- Ending a session early
- Updating your licence plate
- Getting a receipt
- Parking citations
💰 Refunds & Cancellations
Refunds are not issued under any circumstances, including cancelled flights, unused parking time, or change of plans.
❓ Need Help?
Our support team is happy to assist with any parking-related questions.
- ⏩ Fastest: Submit a Support Request
- 📧 Email: support@justpark.com