Customer Guide: Kia Forum Event Parking Guide
🏟️ Kia Forum Event Parking Guide
Welcome to the Kia Forum! Here's everything you need to know about parking for your upcoming event.
🔍 Finding Your Parking Pass
- ❌ Do not use the standard JustPark app or website.
- ✅ Visit eventpass.justpark.com to view your pass.
- 🔑 Reset your password here if needed.
⏰ Parking Availability
- Presales close: 10:00 PM PDT on the day of the event
- Presales will not be cut off early by the venue
🅿️ Lot Information
- Presale Lots: Kareem South Entrance and Prairie Entrance
- 🚫 No oversized vehicle parking available
- ♿ ADA Parking: Available (inquire with staff for best placement upon arrival)
🕒 Parking Hours
- Event starts: 7:00 PM
- Event ends: 10:00 PM
- Lots open/close: Based on event hours. Please allow sufficient time for arrival and exit.
🚗 Entry & Exit
Entry:
- ✅ Digital and printed passes accepted
- ✅ Apple/Google Wallet supported
- ✅ Handheld scanners used at entry
- 🚫 No gate arms at entrance
Exit:
- 🧍 Attendants will assist at exits
- 🚫 No scanning required at exit
- 🚫 No gate arms
💰 Refund Policy
All sales are final. Do not contact the venue for refunds.
❌ Refunds will NOT be issued for:
- Change of plans
- Weather (unless event is cancelled)
- Late arrival or being turned away
- Booking errors
- Non-attendance
- Redeemed passes
✅ Refunds MAY be issued if:
- Event is cancelled or rescheduled (and you cannot attend)
- System or venue error occurred
- Lot was full or closed when it should have been open
- Replacement pass was purchased due to an error
📩 Submit a Support Request to JustPark
🔁 Redirecting Drivers
- 🧍 Find a parking attendant
- ✅ Confirm the full name of your original lot
- 🚗 You may only be redirected to lots managed by the same provider
- 📍 Directions and addresses will be provided if redirected
- 📝 Redirections are logged by staff in the system
We look forward to seeing you at the Kia Forum. Have a great event experience!