✈️ Reno-Tahoe International Airport Parking FAQs
Welcome to the JustPark Help Center for Reno-Tahoe International Airport (RNO). Whether you're paying on arrival or managing a session, here’s everything you need to know.
🅿️ Reserving a Space in Advance
You can now reserve a space in the Long-Term Garage at Reno-Tahoe before you travel.
🔒 Reserved spaces will be located on the second floor and roof of the Long-Term Garage.
🪧 Spaces are not marked individually — just find the first available spot in those areas when you arrive.
❌ You won’t be able to reserve a specific space.
⏰ Travel weekends get busy, so we recommend booking early to secure a spot.
💸 Reservations come with free cancellation up to 24 hours before your booking starts.
👉 Go to the Reno-Tahoe Airport reservation page to get started.
Please note: There are no refunds for unused parking time
💳 Payment
- 🔹 What payment methods does JustPark accept?
- 🔹 What should I do if my payment fails?
- 🔹 How do I manage my payment method?
🅿️ During Your Parking Session
- 🔹 How do I extend my parking session?
- 🔹 I can’t extend my parking session
- 🔹 I want to end my session early and get a partial refund
- 🔹 How do I change my license plate?
🚗 After Your Parking Session
- 🔹 What happens if I leave the parking lot early? Will I get a refund?
- 🔹 How do I get a receipt?
- 🔹 I received a parking citation. What should I do?
💰 Refunds and Cancellations
- ✈️ How do I get a refund if my flight is cancelled?
If your flight is cancelled and you didn’t use your parking session, you can request a refund here. Please include proof of flight cancellation if possible. - 🚫 What’s the cancellation policy?
Cancel more than 24 hours before your booking starts to receive a refund to your original payment method. No refund if cancelled less than 24 hours before. Cancellations with more than 24 hours’ notice are automatically refunded.
Please note: There are no refunds for unused parking time
🛠️ Additional Support Services
- 🚗 Who do I call if there’s damage to my car?
Please contact Airport Communications at (775) 328-6600 - 🔋 Does the airport offer jumpstarts or tire inflation?
Yes! Call Airport Maintenance at (775) 328-6551
📞 Get in Touch
- 💬 For general support, visit: How to contact JustPark