How does parking at Mercedes-Benz Stadium work for Atlanta Utd games?
🏟️ Match Day Parking: What You Need to Know
If you're parking at Mercedes-Benz Stadium on game day, here are the key details to ensure a smooth experience.
🔍 Finding Your Parking Pass
If you're looking for your parking pass, make sure you're on the correct platform!
JustPark EventPass operates separately from JustPark.com, so follow these steps to access your pass:
- ❌ You cannot use the JustPark app or the usual JustPark website to log in or manage your pass.
- ✅ You must use eventpass.justpark.com to log in and access your pass.
- 🔑 If you need to reset your password, make sure you reset it on eventpass.justpark.com
- 📧 Check your email (including spam/junk folders) for your confirmation email.
⏳ Parking Lot Hours
- 🏣️ Parking opens at 2:30 PM.
- 🚪 Exit gate arms close around 90 minutes after the estimated game end.
⏰ Plan ahead! If you're still inside the lot when gate arms close, you may need assistance from venue staff.
❌ What Happens If My Lot is Full?
If you arrive and find your lot full, don’t worry—we’ve got you covered! Check out this article for step-by-step guidance on what to do next:
👉 What to Do If Your Lot Is Full
🚗 How to Enter the Parking Lot
- 🚦 Have your parking pass ready before arriving to avoid delays.
- ✅ If the gate arm is open, you do not need to scan your pass.
- 📲 Show your digital pass on your phone (Apple Wallet, Google Wallet, or email), if prompted to do so by venue staff.
- 🖨️ Printed passes are accepted, but digital passes are preferred for faster entry.
- 📱 Some lots may use handheld scanners instead of gate arms for entry. Just show your pass to the venue staff.
🚘 How Do I Exit After the Game?
- ✅ Most lots: Exit gate arms will be open, and no scanning is needed.
- 🛑 Some lots ("deck" lots): Use a handheld scanner instead of a gate arm.
- 👷♂️ If no gate arm is present, a venue staff member will assist.
🔄 Rule of thumb:
✅ If there’s no gate arm, there will be a human.
✅ If you can’t find a human, there will be a gate arm.
📌 Will I Need to Scan My Pass?
🚦 For lots with a gate arm, there’s no need to scan your pass when entering or exiting, unless the gate arm is down. Your pass will still work to grant access for entry or exit, as long as you are adhering to the entry/exit times above.
If there's an attendant, then they will need to scan your pass.
💰 Need a Refund for Your Parking Pass?
If you need to request a refund, you can do so online. Please check the refund policy before submitting your request.
❓ Need Help on the Day?
If you have any issues entering or exiting the lot:
- 📍 Look for a parking attendant or event staff.
For general parking questions, check our Help Center:
👉 support-us.justpark.com