Mercedes-Benz Stadium Parking – FAQs
Important
Single-event sales are now on sale - for Atlanta United games only. (Further events to be released in due course.)
If you have an access code, please note that pre-sale has now closed.
Access codes WGLSIW & HLIHCF - Presale has now closed
📅 Booking & Payment
How do I book a parking space for Atlanta United, Atlanta Falcons, and general events at the Mercedes-Benz Stadium?
You can reserve your parking space online via the Mercedes-Benz Stadium website.
- ✅ Select your event.
- ✅ Choose a parking lot.
- ✅ Complete your booking.
- ✅ Receive your parking pass via email.
ℹ️ Good to Know
- 🌐 You can access your pass via your JustPark account online.
- 🚫 You cannot use the JustPark app with your parking pass.
- 🎟️ Single game parking passes must be purchased through Mercedes-Benz Stadium parking website.
- 📲 You can add your pass to your Apple or Google Wallet for quick access on event day.
💳 Do I need to pay for parking ahead of time?
It is highly recommended to reserve and pay for parking in advance to guarantee a space.
- 🔹 Atlanta United & Falcons games: All parking must be pre-paid.
- 🔹 Some lots may allow on-site payment, but availability is not guaranteed.
🅿️ Parking Locations & Access
Where are the parking lots located?
Mercedes-Benz Stadium has 11 official parking lots, plus additional off-site lots.
- 📍 Prices vary based on proximity, availability, and event type.
- 📍 Click on your event page to see available lots for reservations.
🚗 How do I find my parking lot on event day?
Once you book parking, you’ll receive:
- 📍 Location & directions in your confirmation email.
- 🛑 Follow event signage to your designated lot.
- ⏳ Arrive early to avoid event-day traffic delays.
🚍 Is shuttle parking available?
Yes! A Guest Services shuttle operates:
- 🔄 Route: Yellow Lot → Blue Lot → Vine City MARTA Station → Back.
- 🕒 Runs 6 hours before kick-off & 2 hours after the event.
⚡ Which lots have electric vehicle (EV) charging?
EV charging stations are available in:
- 🔋 Red Deck
- 🔋 Silver Deck
- 🔋 Orange Deck
- 🔋 Blue Lot
- 🔋 Yellow Lot
- 🔋 South Lot
🍔 Tailgating
Is tailgating allowed?
Yes, tailgating is permitted in designated parking lots. However, you must follow:
- ✔️ Stadium guidelines for tailgating.
- ✔️ City of Atlanta regulations on alcohol, grilling, and waste disposal.
- ✔️ Lot-specific rules—check event details for permitted areas.
🚫 Separate tailgating passes will not be sold.
♿ Is accessible (ADA) parking available?
Yes, ADA-accessible parking is available. Spots must be pre-booked.
- ✔️ Look for lots labeled “ADA Parking”.
- ✔️ Pre-book to ensure availability, as spots are limited.
🚨 Cancellations & Refunds
Can I cancel or modify my parking space?
🚫 Refunds & exchanges are not available for most bookings.
- ⚠️ Double-check your event details before booking.
- 🎟️ If the event is cancelled, the venue will confirm if refunds are to be issued.
- 🔄 If the event is postponed or rescheduled, the venue will confirm if refunds will be allowed for those who cannot make the new date(s).
What if my lot is full when I arrive?
🚦 If your designated lot is full, attendants will direct you to another available lot.
Am I eligible for a refund if I miss the event?
🚫 No, parking passes are non-refundable.
🔐 Security, Payment & Policies
What payment methods are accepted?
💳 Credit & debit cards
📱 Mobile payments (Apple Pay, Google Pay)
📞 Need help?
For assistance, you can contact JustPark support via:
- 📧 Email: support@justpark.com
- 📞 Phone: 888-894-9196
- 💬 Live Chat: Available via the JustPark Help Center.
Our team is happy to help with any parking-related questions!